skip to Main Content
M-F 7a-5p EST 800-222-2177

Introducing New Manufacturing Software

In May, we announced the implementation of our new manufacturing software. This month, we would like to highlight some changes the new software presents.

Order Acknowledgements:

  • Part Numbers will appear different. Please follow the HOW TO ORDER format found in our product catalog or online on each product spec sheet.
  • Serial Numbers will appear different.
  • Factory Preset specifications can be found in the product description area.
  • Order acknowledgements and invoices are emailed from
  • This admin email box is now unmonitored; please do not respond to any emails coming from this address.
  • Contact Shannon Kantor for acknowledgments and  Kelly Donoghue for invoicing questions or concerns.

It is important that you update us with your office contact information; review the information on your order acknowledgments, and make us aware of any incorrect information.

If you have not yet done so already, please email or fax Kelly Donoghue with your 2013 Resale Tax Certificate as soon as possible. Reminders will be added to Order Acknowledgments if we have not yet received yours.

Close search